Bullseye Glass Procurement Program

Effective Date: 16 July 2026

These Terms of Service govern the Golden Glassworks Bullseye Glass Procurement Program.

They explain how the procurement program operates, how orders are managed, how pricing and billing work, and the responsibilities of both Golden Glassworks and participating customers.

By applying to the procurement program, placing an order, or using any procurement services provided by Golden Glassworks, you agree to these Terms.

If you do not agree with these Terms, you should not use the procurement program.

 

About the Procurement Program

Golden Glassworks coordinates consolidated Bullseye Glass orders for approved customers.

Instead of every artist importing glass individually, multiple customer orders are combined into a single international purchase.

This allows participating customers to benefit from consolidated purchasing, simplified importing and shared freight costs.

Golden Glassworks purchases the products, coordinates the import process and manages Australian distribution.

We are an independent Australian business.

Although we work closely with Bullseye Glass Co., Golden Glassworks is not Bullseye Glass Co. and does not represent Bullseye unless expressly stated.

 

Joining the Program

Participation in the procurement program is by application.

Applications help us ensure the program is suitable for the applicant and allows us to maintain accurate customer records.

Submitting an application does not guarantee approval.

Applications are reviewed individually.

We may:

• approve an application;
• request additional information;
• place an application on hold; or
• decline an application.

Approval gives you access to participate in procurement rounds.

It does not require you to place an order.

 

Customer Accounts

Approved applicants are added to the Golden Glassworks customer database.

This may include:

• creating a Shopify customer account;
• assigning a Golden Glassworks Customer ID;
• recording your studio or organisation;
• recording your procurement fee;
• enabling procurement access.

Customer accounts help us manage procurement efficiently over multiple ordering rounds.

 

Procurement Rounds

Rather than purchasing products continuously, Golden Glassworks organises consolidated procurement rounds throughout the year.

Our current intention is to operate approximately three procurement rounds each year.

Dates may vary depending on supplier schedules, freight availability and operational requirements.

Each procurement round will have:

• an ordering deadline;
• a payment deadline;
• an expected supplier order date; and
• an estimated delivery timeframe.

These dates are estimates and may change.

 

Ordering

During an active procurement round, customers submit the Bullseye products they wish to purchase.

Golden Glassworks reviews each order before preparing an invoice.

Customers are responsible for checking:

• product codes;
• colours;
• sizes;
• quantities;
• descriptions.

Once payment has been received, the order becomes part of the consolidated Bullseye purchase.

 

Pricing

Bullseye Glass products are supplied to Golden Glassworks in United States Dollars.

Customers are invoiced in Australian Dollars.

The exchange rate used by Golden Glassworks is determined specifically for each procurement round.

It may take into account:

• current exchange rates;
• bank or payment-provider exchange rates;
• foreign transaction costs;
• expected exchange-rate movement between invoicing and supplier payment.

For this reason, the exchange rate used by Golden Glassworks may differ from rates published by banks, Google or currency websites.

Once a customer invoice has been paid, the Australian Dollar price shown on that invoice is fixed for the products included in that invoice.

 

Procurement Fee

Golden Glassworks currently charges a standard procurement fee of 20%.

This fee contributes to operating the procurement program, including:

• administration;
• customer support;
• order consolidation;
• supplier coordination;
• billing;
• freight coordination;
• Australian distribution;
• ongoing development of the procurement system.

Approved customers may receive a different procurement fee where specifically agreed.

 

Billing

The procurement program uses two separate invoices.

Invoice One

Invoice One covers:

• Bullseye products;
• procurement fee;
• GST where applicable.

Payment of Invoice One confirms your participation in that procurement round.

Invoice Two

Invoice Two covers:

• international freight;
• import costs;
• Australian distribution;
• collection or delivery costs.

Freight cannot usually be calculated accurately until the consolidated shipment has been confirmed.

For this reason, freight is invoiced separately.

Invoice Two must be paid before goods are released for delivery or collection unless otherwise agreed.

 

Freight

Freight costs are shared across participating customers.

Golden Glassworks allocates freight using a reasonable methodology based on the shipment.

This may include:

• weight;
• glass area;
• crate allocation;
• package size;
• destination;
• delivery requirements.

Different product types may use different allocation methods.

 

Product Availability

Bullseye may discontinue products, delay production or limit availability.

Where this happens we will contact affected customers to discuss available options.

Where appropriate this may include:

• substitution;
• reduced quantities;
• postponement;
• refund.

We will never intentionally substitute a significantly different product without discussing it with you.

 

Delivery and Collection

Orders may be:

• delivered directly;
• delivered to a collection point;
• collected from Golden Glassworks.

Available delivery methods may vary between procurement rounds.

 

Damage or Missing Goods

Customers should inspect goods as soon as practical after delivery or collection.

If goods are damaged, incorrect or missing, please contact us promptly with photographs and relevant information so we can investigate.

 

Cancellations

Orders may usually be changed before the consolidated Bullseye order has been submitted.

Once the supplier order has been placed, changes may no longer be possible.

This is because products have generally been specifically ordered on behalf of participating customers.

 

Australian Consumer Law

Nothing in these Terms limits your rights under Australian Consumer Law.

Where consumer guarantees apply, those guarantees continue to apply.

 

Changes to the Program

As the procurement program develops, Golden Glassworks may update:

• ordering procedures;
• billing methods;
• freight processes;
• procurement schedules;
• customer requirements;
• these Terms.

The latest version will always be published on our website.

 

Contact Information

Golden Glassworks Pty Ltd
ACN 677 213 473

Website
www.goldenglassworks.com

General Enquiries
hello@goldenglassworks.com

Bullseye Glass Procurement
bullseye@goldenglassworks.com

Postal Address
PO Box 291
EDGECLIFF NSW 2027
Australia

© 2026 Golden Glassworks Pty Ltd. All rights reserved.